You Have a Choice in Your Health Care
As a Medicare beneficiary, you can choose from different Medicare options. West Virginia Senior Advantage (HMO SNP) may be a better choice if you or your loved one is living in a nursing facility and has complex care needs. Our plan members get more than what is covered by Original Medicare, plus a dedicated clinical team, and Part D prescription drug coverage. West Virginia Senior Advantage may be the extra benefit you or your loved one needs to maintain and enhance your health.
You make the choice. No matter what you decide, you are still in the Medicare Program.
Want More Information?
Contact us or have a West Virginia Senior Advantage Representative contact you.
Call us at 1-844-854-6888 (TTY 711) to schedule a one-on-one appointment
with a West Virginia Senior Advantage Representative.
Our hours are 8:00 a.m. to 8:00 p.m.
Seven days a week (except Thanksgiving and Christmas) October 1 through March 31. Monday through Friday (except holidays) April 1 through September 30.
Or complete the Contact Me Form to have a representative call you.
Compliance Hotline(844) 317-9059
West Virginia Senior Advantage has implemented a Compliance Hotline. The Compliance Hotline provides a mechanism for callers to report activity related to known or suspected non-compliance with the law or West Virginia Senior Advantage Policy. All calls to the Compliance Hotline will be treated as confidential and private to the fullest extent possible. If you are not comfortable or able to make a report via the Compliance Hotline, you may send a written report by mail to:
Corporate Compliance Officer
West Virginia Senior Advantage
PO Box 6510
Glen Allen, VA 23058-6510
Or Email: firstname.lastname@example.org
Or Fax: 1-804-299-4059
Whether reporting by telephone or in writing, please provide as much detail as possible, including, but not limited to, names, dates, times, locations, and the specific conduct you feel may violate the law or West Virginia Senior Advantage Policy. No individual making a good faith report of a suspected violation shall be retaliated against. However, any individual who knowingly makes a false allegation shall be subject to disciplinary action in accordance with West Virginia Senior Advantage Policy.